English Story Book

Support

Last updated: September 07, 2026

Need help with English Story Book? You're in the right place. Browse the frequently asked questions below, or contact us directly and we'll get back to you as soon as possible.

Contact Us

For any questions, feedback, or issues not covered here, reach out to us:

We typically respond within 1-2 business days.

Frequently Asked Questions

How do I download a book for offline listening?

Open any book's detail page and tap the download icon. Once downloaded, the book is available in your Library even without an internet connection.

Which English levels are available?

Stories are graded from Starter to Proficiency, so you can pick a level that matches your current ability and gradually move up.

How do I track my listening progress?

Your progress is saved automatically as you listen. You can review completed and in-progress books from the Progress or Library section of the app.

I found a bug or the app crashed. What should I do?

Please email us at support@dobiapps.com with a short description of what happened, your device model, and app version if possible. Screenshots or screen recordings are very helpful.

How do I request a refund?

Purchases made through the App Store or Google Play are handled by Apple or Google directly. Please request a refund through your app store account, and contact us if you need further assistance.

How do I delete my account or data?

You can request deletion of your account and associated data at any time by emailing support@dobiapps.com. See our Privacy Policy for more details on how your data is handled.